Terms & Conditions

These Terms & Conditions ("Terms") are between you and Full Keel Wellness ("we", "us", "our"), the seller of the health coaching and educational programs offered on fullkeelwellness.com. By using this website or purchasing a program, you agree to these Terms.

Full Keel Wellness provides health coaching and educational products designed for maritime professionals, including self-paced digital programs (such as "21 Days to a Steadier You") and one-to-one coaching sessions delivered by video call. Our programs are educational and coaching services — they are not medical advice, diagnosis, or treatment, and they are not a substitute for care from a qualified healthcare professional.

Full Keel Wellness is the seller of all programs on this website. Payments are processed securely by Stripe, our payment processor. When you buy a program, you pay Full Keel Wellness directly; Stripe handles the card transaction, applicable sales tax, and your receipt on our behalf.

Prices are shown at checkout before you pay, and any applicable taxes are calculated and added at checkout. You will receive an email receipt for every purchase. For questions about a charge or a refund, contact us at karen@fullkeelwellness.com.

Full Keel Wellness provides health coaching and wellness education only. It is not medical advice, diagnosis, or treatment, and it is not a substitute for care from a qualified healthcare provider. Always consult your physician before making changes to your diet, exercise, sleep, or medication.

After purchase, we will contact you at the email address you provided at checkout to schedule your program or sessions. Digital program lessons are delivered by text message (WhatsApp or SMS) as described on the program page. You are responsible for providing accurate contact details and keeping them up to date.

You agree not to misuse our website or services, including by:

• Using the services for any unlawful purpose
• Engaging in fraud, spam, or deceptive conduct
• Infringing intellectual property rights
• Interfering with the security or operation of the website (malware, probing, scraping)
• Reselling, redistributing, or sharing program materials without permission

Full Keel Wellness retains all ownership of the website, program content, materials, and branding. Your purchase grants you a limited, non-exclusive, non-transferable right to access the program for your personal use only.

We do not guarantee that the website or services will be uninterrupted or error-free. Coaching sessions may be rescheduled by either party with reasonable notice.

To the fullest extent permitted by law, we disclaim all implied warranties, and our total liability to you for any claim is limited to the amount you paid for the program in the 12 months before the claim. We are not liable for indirect or consequential damages, including loss of profits, data, or goodwill. Nothing in these Terms limits liability for fraud, death, or personal injury where the law does not allow it.

We may suspend or terminate access to a program in cases of material breach of these Terms, non-payment, security or fraud risk, or repeated policy violations.

These Terms are governed by the laws of the State of Rhode Island, USA. If any part of these Terms is found unenforceable, the rest remains in effect. We may update these Terms from time to time; continued use of the services after an update means you accept the new Terms.

Questions about these Terms? Email us at karen@fullkeelwellness.com.